Managed Services

Next-gen managed services

Next-generation managed services and IT support, available 24 hours a day, 365 days a year.

UK Managed Services Provider (MSP)

Transforming IT into a business enabler

Our 24/7 Managed Services are here to help your organisation succeed, through transformative technology, first-class service, and a strong strategic partnership.

We serve the mid-market and organisations requiring a more advanced service with transformative ITIL-aligned Managed IT Services, as well as offering IT Support for SMBs.

Ready to experience modern managed services? Let’s get started.

97% Customer Satisfaction in 2022
74% First Contact Resolution in 2022
51sec Average Time To Answer in 2022

What would you like us to take care of?

  • Next-generation service desk (1st, 2nd, 3rd line support)
  • Complementary IT Services (co-source)
  • On-site IT support
  • IT Infrastructure management, updates and patch management
  • Networking
  • Backup and disaster recovery
  • Software licensing
  • Vendor management
  • Microsoft 365 management, support & billing
  • Azure infrastructure management, support & billing

Why Chorus?

Best of both worlds

Our enterprise-level IT services provide the maturity and capability you would expect from a large IT service provider but with the personal service and agility of a closely trusted partner.

Ability to scale with you

We have the capacity and capability to work with businesses of all sizes – so we can continue supporting your organisation as you succeed and grow.

Strategic partnership

Life is about great partnerships and IT is no different. We want to understand your business, and be an integral part of your success, making it enjoyable along the way.

Customer excellence

Our customer satisfaction scores say it all – we deliver an excellent service. We focus on continual improvement to make sure you’re always getting the best experience.

Technological innovation

We’ll help you define a forward-thinking IT roadmap, so you can benefit from innovative new technologies while getting the maximum value from your existing solutions.

  • Best of both worlds

    Our enterprise-level IT services provide the maturity and capability you would expect from a large IT service provider but with the personal service and agility of a closely trusted partner.

  • Ability to scale with you

    We have the capacity and capability to work with businesses of all sizes – so we can continue supporting your organisation as you succeed and grow.

  • Strategic partnership

    Life is about great partnerships and IT is no different. We want to understand your business, and be an integral part of your success, making it enjoyable along the way.

  • Customer excellence

    Our customer satisfaction scores say it all – we deliver an excellent service. We focus on continual improvement to make sure you’re always getting the best experience.

  • Technological innovation

    We’ll help you define a forward-thinking IT roadmap, so you can benefit from innovative new technologies while getting the maximum value from your existing solutions.

Our Managed services

Accreditations

Committed to the highest standards

Case Study

Increasing business agility with Microsoft 365 and proactive managed services

Learn how we helped Ian Williams, a facilities management organisation with over 1,000 staff, move to the cloud with Microsoft 365 and a hybrid-cloud solution.

Companies we work with

  • A-GAS
  • Bailey
  • Buro Happold
  • ECB
  • Essential Pharma
  • Fairtrade Foundation
  • GJE
  • Hills
  • Ian Williams
  • RAC
  • Edyn
  • St. Peter's Hospice
  • Suez
  • Unite Students
  • University Of Bristol
  • World Animal Protection
  • esri

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