Key changes to be aware of
The majority of announcements coming in wave 1 2020 brings additional functionality, improvements and updates. However, there are two major changes to Dynamics 365 that customers need to be aware of: Team Member Licence enforcement and the New Unified Interface.
Team Member License Enforcement
On 1st April 2020, the new Team Member licences will be enforced – these have restricted functionality to previous Team Members and will likely impact many organisations. Restrictions include: reducing custom entities from unlimited to 15 and removing edit, create and delete functionality for Accounts and Knowledge records. From 1st April, any new licence terms will use the new licensing method. For those already use Team Member licences, 1st April was the cut-off date – however, Microsoft have given an additional grace period until 30th June 2020. You can read more on the Team Member licence in our article here.
Organisations need to transition to the new unified interface in Dynamics 365 and move away from the legacy web interface. This will not be enforced in this wave – but will be in the next, so it is worth considering now. This transition is a major undertaking and has a number of ‘behind the scenes’ implications that can impact functionality. All new updates are written for the new UI, and Microsoft have announced that companies will be forced to switch to the new UI in October 2020. If you have not yet transitioned, then it is worth planning now to allow sufficient time for the transition.
Organisations are already receiving emails about early transitions – these allow you to move the new UI in advance of the October 2020 cut-off date, however if you are not yet ready then this can be delayed. Read more in our article here.