Dynamics 365 Support

Dynamics 365 Support

Our Dynamics 365 support services help you unlock the full potential of your CRM system. We assist in optimising technical configurations and costs to boost system performance and enhance ROI.

Flexible Dynamics 365 support services

The power, flexibility and complexity of Dynamics 365, coupled with Microsoft’s regular feature updates and system upgrades, requires ongoing management to maintain optimal performance for your users and business.

While the addition of new features and capabilities is beneficial, managing your Dynamics 365 systems can be challenging without sufficient time or technical expertise.

For this reason, we provide Dynamics 365 support services to maintain your system’s health, assist in preparing for significant updates, and implement any required modifications to mitigate potential impacts.

Need a helping hand with Dynamics? You’re in the right place.

Case study

Helping the RAC transition to Dynamics 365

We helped the RAC transition from an on-premise data management system to Microsoft Dynamics 365, enabling their Claims Department to quickly respond to their customers and continue to deliver a high-quality service.

How we can help

Dynamics 365 support partner

We know that needing to remedy issues with your Dynamics systems can be daunting, while automated updates aren’t always straightforward to navigate.

As an established Dynamics support partner, we’ll guide you through whatever challenges you face and help you smoothly manage updates.

We’re specialists in revamping poorly developed and managed Dynamics 365 systems, upgrading outdated systems, and revitalising your CRM platform to peak health and efficiency.

Rest assured, no matter the challenge, we’ll swiftly restore your Dynamics 365 system to optimal performance.

Benefits of our D365 support

We’ve provided Microsoft Dynamics support to many of the UK’s largest charities and commercial brands, working with early versions of Microsoft Dynamics CRM right up to Dynamics 365 today. This experience means we’re confident that whatever your Dynamics issue, we’ll be able to help you remedy the problem and get the most out of Dynamics 365.

Technical support

No matter the technical issues you’re facing, our team of Dynamics 365 experts is equipped to identify and remediate errors, restore system health, and enhance both performance and user productivity.

Dynamics 365 health check

We offer two-day CRM upgrade health checks to assess your technical setup against upcoming upgrades. We assess aspects such as deprecated features, system changes, and impact on customisations. You can use the report to conduct the upgrade independently, or we can manage it for you.

Dynamics update support

We provide Dynamics Update Support Packages to help you smoothly manage the update process. Starting with an upgrade health check, we’ll perform remedial work for you, or you can undertake it yourself if preferred.

Cost optimisation

Many organisations waste significant money on unnecessary storage costs, licensing and features. We’ll help you achieve more for less, by optimising your licensing and storage, while using the Power Platform to replace functionality.

  • Technical support

    No matter the technical issues you’re facing, our team of Dynamics 365 experts is equipped to identify and remediate errors, restore system health, and enhance both performance and user productivity.

  • Dynamics 365 health check

    We offer two-day CRM upgrade health checks to assess your technical setup against upcoming upgrades. We assess aspects such as deprecated features, system changes, and impact on customisations. You can use the report to conduct the upgrade independently, or we can manage it for you.

  • Dynamics update support

    We provide Dynamics Update Support Packages to help you smoothly manage the update process. Starting with an upgrade health check, we’ll perform remedial work for you, or you can undertake it yourself if preferred.

  • Cost optimisation

    Many organisations waste significant money on unnecessary storage costs, licensing and features. We’ll help you achieve more for less, by optimising your licensing and storage, while using the Power Platform to replace functionality.

Related services

Why Chorus

A leading UK Dynamics support partner

If you’re looking for a top Microsoft Dynamics 365 company in the UK, you’re in the right place. We’re one of the most established Microsoft Dynamics 365 CRM partners, specialising in supporting Dynamics 365 CRM systems for both non-profit and commercial organisations. As a full-service Microsoft Partner, we have deep expertise across the Microsoft technology ecosystem. We can leverage Dynamics 365 alongside Microsoft’s other major clouds, Microsoft Azure and Microsoft 365, to help organisations achieve true digital transformations with Microsoft technology. Our accreditations mean you can trust our Microsoft Dynamics experts to deliver Dynamics 365 support services of the highest quality.

Case study

Building a bespoke animal management system

Discover how we used Dynamics 365 to build a bespoke Donkey Management System for The Donkey Sanctuary, one of the world’s largest equine charities.

Companies we work with

  • A-GAS
  • Bailey
  • Buro Happold
  • ECB
  • Essential Pharma
  • Fairtrade Foundation
  • GJE
  • Hills
  • Ian Williams
  • RAC
  • Edyn
  • St. Peter's Hospice
  • Suez
  • Unite Students
  • University Of Bristol
  • World Animal Protection
  • esri

Related Resources