Our cloud telephony services help you replace outdated PBX and virtualised systems with Microsoft Teams Phone, a modern, cloud-based telephony solution that seamlessly integrates into your workflows in Microsoft 365.
Cloud Telephony
Move to cloud telephony with Teams Phone
Microsoft Teams Phone
Bring cloud telephony to Microsoft 365
Cloud telephony, which leverages IP-based calling, has quickly become the preferred choice for many businesses. Common reasons for this include increased remote working, a desire to reduce physical infrastructure, and the decision to adapt ahead of the planned shutdown of the UK’s traditional PSTN and ISDN networks in the coming years.
Microsoft Teams Phone enables you to leverage cloud telephony directly in Microsoft Teams, making it an excellent option for many organisations that want a simple and reliable cloud phone service.
As a leading Microsoft Partner, we can help you get up and running with Teams Phone.
How we can help
Our Teams Phone services
- Initial consultation and planning
- Microsoft licensing advice
- Teams Phone configuration
- Testing
Benefits of cloud telephony and Teams Phone
Teams Phone enables organisations to benefit from a single unified communications platform, giving users a great user experience and powerful cloud-based calling.
Flexible calling options
Teams Phone supports calls via laptops, PCs, or smartphone devices, as well as physical Teams-enabled handsets for a more traditional phone experience.
Modern VoIP technology
Teams Phone uses cloud-based Voice over IP (VoIP) technology, removing the need to purchase and maintain infrastructure for your phone system.
Integrations
Teams Phone integrates with your other Microsoft technologies for a more consistent experience, from Teams Rooms and Microsoft 365 to Dynamics 365.
Intelligent call routing
Direct calls to the right person or teams, based on availability and presence status, with intelligent call routing and queue management.
Detailed analytics
With Teams Phone, you can access comprehensive analytics and telemetry data to monitor and manage your phone systems.
Voicemail and transcription
Teams Phone users can receive and playback voicemails directly in Teams, with automated text transcriptions for easy reference.
-
Flexible calling options
Teams Phone supports calls via laptops, PCs, or smartphone devices, as well as physical Teams-enabled handsets for a more traditional phone experience.
-
Modern VoIP technology
Teams Phone uses cloud-based Voice over IP (VoIP) technology, removing the need to purchase and maintain infrastructure for your phone system.
-
Integrations
Teams Phone integrates with your other Microsoft technologies for a more consistent experience, from Teams Rooms and Microsoft 365 to Dynamics 365.
-
Intelligent call routing
Direct calls to the right person or teams, based on availability and presence status, with intelligent call routing and queue management.
-
Detailed analytics
With Teams Phone, you can access comprehensive analytics and telemetry data to monitor and manage your phone systems.
-
Voicemail and transcription
Teams Phone users can receive and playback voicemails directly in Teams, with automated text transcriptions for easy reference.
Related services
Why Chorus
Microsoft Teams Phone experts
We’re a trusted full-service Microsoft Partner and MSP in the UK, working across Microsoft 365, Azure and Dynamics 365. We help organisations deploy cloud telephony solutions with Teams Phone, using our expertise as a Microsoft Modern Work Solutions Partner to integrate your phone system with your existing Microsoft technology and get the most from your Microsoft licensing.
